I Choose Joy

Shipping available exclusively to the US.

 

We are working around the clock to get all shipments out as soon as possible and we will notify you when it has been sent.  Please keep in mind that if you have an imported item, it can take up to 2+ weeks to ensure your custom order is fulfilled.  (Purchasing faster shipping times does not exclude our production/processing times)

 

Our policy covers the aspects of our business that we have direct control over and does not cover the actions of third parties.

 

Under this policy, we guarantee:

• To deliver high-quality products in a timely manner.
• To deliver the product you ordered and the quantity you ordered.

 

Our policy does NOT include:

• Delivery times - as these are fulfilled by a courier. We can only provide you with an estimated delivery date which is a good indication of when you should expect your order, but not a guarantee.
• Delivery if a customer enters an incomplete or incorrect delivery address.
• A delivery that is refused by the recipient or if multiple delivery attempts are made unsuccessfully.
• Delays or damages in transit.
• Delays in production if we are awaiting information from the customer (new artwork to replace inaccurate or unusable previously uploaded artwork).
• Refunds or Exchanges

 

We do not accept returns.  Should you have any questions with regard to your item(s) please contact us at hello@bellediannaco.com.